If you’ve noticed some Madden 23 Franchise leagues are down / unavailable / broken, you’re not alone. Some Madden ballers are getting the buggy error “Our servers cannot process your request at this time. Please try again later. We apologize for any inconvenience. You have been returned the Main Menu.”
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EA Madden is aware of the issue and working to get it fixed, but it will require server maintenance.
We’ve narrowed down the issue impacting some Cloud Franchise leagues being unavailable.
In order to address the issue, it will require server maintenance.
We’re currently working on the timing of the server maintenance with our teams and will thread an update below.
— MaddenNFLDirect (@MaddenNFLDirect) December 14, 2022
In an update on Twitter, the Madden team has scheduled server server maintenance for Thursday, December 15, beginning at 3 AM PST / 6 AM EST.
We’ll update this post as soon as more info is available.
Update: 12/15/22: EA has announced Franchises are now fixed
Server Maintenance has been completed.
We are seeing users be able to access their Cloud Franchises again and will be monitoring throughout the day.
We greatly appreciate your patience as our teams worked to resolve this issue!
— MaddenNFLDirect (@MaddenNFLDirect) December 15, 2022